1. why is it important to read this Privacy Policy ?

This Privacy Policy explains how we use your personal information obtained through our online store: https://kaptanfood.pl/ (the "Store"). By using the Store, you agree to the terms and conditions described in this Privacy Policy.

2 Who administers your personal information?

"Kaptan Food Service Sp. z o.o. Sp.K. with its registered office at Address: Aleja Katowicka 3, 05-830 Wolica entered in the register of entrepreneurs .....

3 What kind of data do we collect?

We process the following Personal Data of Users:

a. Name or company name;

b. address of residence;

c. telephone number;

d. e-mail address.

e. Tax Identification Number - additionally in the case of Users who are not Consumers.

4 On what basis do we process your data ?

We store and process the data collected as described in this Privacy Policy in a manner that complies with the requirements of Regulation 2016/679 of the European Parliament and of the EU Council of 27/04/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter: RODO Regulation) and the Personal Data Protection Act of 10/05/2018, if at least one of the following conditions is met:

1) you have consented to the processing of your personal data for one or more specified purposes;

2) the processing is necessary for the performance of the contract you have entered into or to take action on you before entering into the contract;

3) processing is necessary for the fulfillment of our legal obligation;

4) processing is necessary to protect your vital interests;

5) processing is necessary for the purposes of the legitimate interests of the controller or a third party

5 How do we use the collected data?

We use the data we collect primarily to be able to contact you by email or telephone, for the purposes of handling and fulfilling your order, including processing complaints and refunds in the event of withdrawal, and for marketing and promoting our own services and products.

With your separate consent, we also use the collected data:

1) to send to you by e-mail valuable news, notifications about news and promotions, own marketing materials (newsletter and commercial information),

2) to send promotional and marketing materials of our Trusted Partners to you via email,

3) by automated means, including profiling of your personal data in order to tailor offers and advertising of products or services to your personal preferences, behavior and use of the website.

6. is it mandatory to provide data ?

You have the right to choose whether and to what extent you want to use our services and share information about yourself. Provision of your personal information is voluntary, although failure to provide personal information necessary to complete a product order may prevent proper completion.

7 What are your rights with respect to the personal information we collect?

You have the right to access the content of your data, to obtain information about the processed data, to correct, supplement, update, rectify, and withdraw your consent to processing and request deletion at any time (right to be forgotten). For this purpose, please contact us after logging in to your User Account in the Store or by sending a message to Email: biuro@kaptanfood.pl [EC1] or using the contact form.

You also have the right to object to our processing of your data to the Data Protection Authority.

8. how can I transfer my data ?

You have the right to receive the data we process with your consent or in the performance of a contract. These will be automatically sent to you or a third party, in a standard, machine-readable format. If you need to send this data directly to another responsible party, this will only be done to the extent that it is technically feasible.

9. how long do we process your personal data ?

We will process your data for as long as it is necessary to maintain your account and to process orders, post-sales service and handle complaints. In addition, we may retain your data to the extent necessary to pursue outstanding receivables or in the event that we need to take action in connection with a violation of the Store's rules and regulations or generally applicable law. In the aforementioned cases, your personal data may be retained even after deletion of your account, but for no longer than the period necessary to fulfill the aforementioned purposes.

10. security and confidentiality

We use all technical and organizational means to ensure the security of your personal information and protect it from accidental or intentional destruction, accidental loss, modification, unauthorized disclosure or access. The information is stored and processed on high-security servers with appropriate security measures that meet the requirements of Polish law.

Remember not to make any personal information publicly available through the Store. Public sharing of such data is at your sole responsibility.

11. is my data transferred to other entities ?

In order to maintain your user account, administer email accounts, handle orders, your data may be transferred to specialized entities for processing. Entrusting your data to third-party providers may, in particular, concern the following services: courier and mail, hosting and server maintenance.

The operator of the domain in the Store is:

Home.pl
Grain Street 4
70-653 Szczecin
NIP: 852-21-03-252
Regon: 811158242

For more information, please contact us.

12. what other data do we additionally process ?

While you are using the Store website, we may also process usage and navigation data (IP address, domain name, browser type, access time, operating system type, information about links and references that are clicked on or other actions taken in our Store), which are used to generate statistics to help administer the Store. This data is aggregate and anonymous, i.e. it does not contain characteristics that allow for the identification of a visitor to the Store's website. The logs are not disclosed to third parties.

13 The online store processes your personal data for the following purposes:

a) [ ● ]
b) transfer of your personal data to
a. The provision by the Bank to the Online Store of the service of providing the infrastructure for handling payments over the Internet (legal basis: Article 6(1)(f) of the Regulation).
b. handling and settlement by the Bank of payments made by customers of the Online Store over the Internet using payment instruments (legal basis: Article 6(1)(f) of the Regulation).
c. in order for the Bank to verify the proper execution of the agreements concluded with the Online Shop, in particular to ensure the protection of the interests of the payers in connection with the complaints submitted by them (legal basis: Article 6(1)(f) of the Regulation).
c) transfer of your personal data to Twisto Polska Sp. z o.o. in connection with the possibility of Twisto Polska Sp. z o.o. offering to make payment for goods or services purchased by Twisto Polska Sp. z o.o. under a contract of mandate including the "Buy with Twisto" shopping formula and making this shopping formula available through the Online Shop, as well as for the purpose of Twisto Polska Sp. z o.o. verifying the proper execution of such contracts of mandate (legal basis: Article 6 (1) (f) of the Regulation).

(14) In connection with the processing of personal data for the purposes specified in paragraph (14), your personal data may be made available by the Online Store to other recipients or categories of recipients of personal data, which may be:

 

(15) In the event that you provide personal data in order to conclude a contract with the Online Store, the provision of personal data by you is a condition for the conclusion of this Agreement. Providing personal data in this situation is voluntary, but the consequence of not providing such data will be the inability to conclude a contract with the Online Store.

In the event that you provide your personal data in order to transfer your personal data to Twisto Polska sp. z o.o. prior to the conclusion of a contract of sale of goods (or services) purchased in the Online Store, the transfer of such data is a condition for the conclusion of a contract of sale in connection with the business model of operations adopted by the Online Store.

In the case of transfer of your personal data to the Bank in connection with the processing and settlement of payments made by you to the Online Store via the Internet using payment instruments, the provision of data is required in order to process the payment and provide confirmation of its execution by the Bank to the Online Store.

In the case of transfer of your personal data to the Bank in order for the Bank to verify the proper performance of the agreements concluded with the online store, in particular to ensure the protection of the interests of the payers in connection with their complaints, the provision of such data is required to enable the execution of the agreement concluded between the online store and the Bank.

In the case of transferring your personal data to Twisto Polska sp. z o.o. in connection with the possibility of Twisto Polska sp. z o.o. offering you to pay the price for the goods or services purchased by you. within the framework of an order contract including a purchase formula "Buy with Twisto" and making this formula available by the Internet Shop, providing these data and processing them for this purpose is required in connection with the business model of running the business adopted by the Internet Shop and for the purpose of executing the contract concluded between the Internet Shop and Twisto Polska Sp. z o.o.

16. privacy policy changes

The offer of the Store is subject to change. Technologies, standards, legal requirements and requirements for conducting business on the Internet will also change. Therefore, the Store may make modifications to the Privacy Policy in the future. Use of the Store after the modifications take effect means acceptance of them.

17 All necessary contact information can be found in the contact section of our Store.

18 The customer has the right to lodge a complaint related to the processing of personal data to the supervisory authority.

The Administrator uses Custom Cookies for the following purposes:

1. service configuration

I) adapting the content of the Website's pages to the User's preferences and optimizing the use of the Website's pages;

II) to recognize the Service User's device and its location and appropriately display the website, tailored to its individual needs;

III) to remember the settings selected by the User and personalize the User's interface, e.g. with regard to the chosen language or region from which the User comes;

IV) to remember the history of visited pages on the site for content recommendation;

V) font size, website design, etc.

2. credentialing the user on the site and providing a user session on the site

I) maintain the session of the Service User (after logging in), thanks to which the User does not have to re-enter his/her login and password on each sub-page of the Service;

II) correct configuration of selected functions of the Website, allowing, in particular, verification of the authenticity of the browser session;

III) optimize and increase the efficiency of the services provided by the Administrator.

3. execution of processes necessary for full functionality of websites

I) customization of the content of the Website's pages to the User's preferences and optimization of use of the Website's pages. In particular, these files allow you to recognize the basic parameters of the User's Device and appropriately display the website, tailored to his individual needs;

II) the correct operation of the affiliate program, allowing in particular to verify the sources of redirection of Users to the Website.

4. remembering the user's location

I) correct configuration of selected functions of the Website, allowing in particular to adjust the information provided to the User, taking into account his/her location.

5. analysis and research and audience auditing

I) creation of anonymous statistics that help to understand how Users of the Website use the Website's websites, which allows to improve their structure and content.

6. provision of advertising services

II) to customize the advertisements of third-party services and products presented through the Service;

7. ensure the safety and reliability of the service

(2) The service administrator uses External Cookies for the following purposes:

1. to present multimedia content on the Service's websites, which are downloaded from an external website:

I) www.youtube.com [cookie administrator: Google Inc, based in the USA].

2. collect general and anonymous static data through analytical tools:

I) Google Analytics [cookie administrator: Google Inc. based in the USA].

3. to present advertisements tailored to the User's preferences using an online advertising tool:

I) Google AdSense [cookie administrator: Google Inc. based in the USA].

4. log in to the service using an account on another service:

I) Facebook Connect [cookie administrator: Facebook Inc. based in the USA or Facebook Ireland based in Ireland]

II) Google [cookie administrator: Google Inc with its headquarters in the USA].

III) PayU [cookie admin: PayU (Europe)].

5. use of interactive features to popularize the service through social networks:

I) twitter.com [cookie administrator: Twitter Inc. based in the USA].

II) Facebook.com [cookie administrator: Facebook Inc with headquarters in the USA or Facebook Ireland with headquarters in Ireland]

III) Pinterest [cookie administrator: Pinterest, Inc. based in the USA].

(6) The User may independently and at any time change the settings for cookies, specifying the conditions for storing and accessing by cookies to the User's Device. The User may change the settings referred to in the preceding sentence by using the settings of the Internet browser or by configuring the service. These settings can be changed, in particular, in such a way as to block the automatic handling of cookies in the settings of your web browser or inform you of the placement of cookies on your device each time. Detailed information about the possibility and methods of handling cookies is available in the settings of your software (web browser).

(7) The user may delete cookies at any time using the available functions in the web browser he uses.

8. restricting the use of cookies, may affect some of the functionality available on the Website

In many cases, web browsing software (web browser) allows cookies to be stored by default
on your terminal device. You may change your cookie settings at any time. These settings can be changed
in particular in such a way as to block the automatic handling of cookies
in the settings of your web browser or notify you each time they are placed on your device.

- Instructions on how to block cookies in Chrome

- Instructions on how to block cookies in Firefox

- Instructions on how to block cookies in IE

- Instructions on how to block cookies in Opera House

- Instructions on how to block cookies in Safari

The Online Store informs that restrictions on the use of cookies may affect some of the functionality available on the Website. More information about cookies is available in the "Help" section of your web browser menu.

In addition to cookies, the online store may also collect data customarily collected by web system administrators as part of so-called logs or log files. The information contained in the logs may include, among other things, your IP address, type of platform
and Internet browser, your Internet provider, and the address of the site from which you accessed our Website.

Some sub-pages within the Site and other means of communication with you may contain so-called "web beacons" (so-called electronic images). Web beacons allow us to receive information such as, for example, the IP address of the computer to which the page on which the web beacon was posted was loaded, the URL number of the page, the time the page was loaded, the type of browser, as well as information contained in cookies, in order to evaluate the effectiveness of our advertisements. This data will be archived and used for statistical analysis and evaluation of the Site's global user traffic. This data will not be combined with the personal information you provide.

In any case, you can block the installation of cookies or delete permanent cookies using the relevant options of your Internet browser. In case of problems, we advise you to use the help file of your browser or contact the manufacturer of the browser you are using. In addition to cookies, the online store may also collect data customarily collected by Internet system administrators as part of so-called logs or log files. The information contained in the logs may include, but is not limited to, your IP address, type of platform and browser, Internet provider and the address of the page from which you accessed the Website. Some sub-pages within the Site and other means of communication with you may contain so-called "web beacons" (so-called electronic images). Web beacons allow us to receive information such as, for example, the IP address of the computer to which the page on which the web beacon was posted was loaded, the URL number of the page, the time the page loaded, the type of browser, as well as information contained in cookies, in order to evaluate the effectiveness of our advertisements. This data will be archived and used for statistical analysis and evaluation of the Site's global user traffic. This data will not be combined
With the personal data you have provided.

1 The Store's website may contain links to other websites. The Administrator has no control over what data, for what purpose and how it is processed and transferred to this website. The Administrator urges that when you go to other websites, you should familiarize yourself with the privacy policy established there. This Privacy Policy applies only to this Store. The Administrator is not responsible for the processing of Personal Data by third parties.

(2) The Administrator shall apply technical and organizational measures to ensure the protection of the processed Personal Data appropriate to the risks and categories of data under protection and, in particular, shall protect the Personal Data from being disclosed to unauthorized persons, from being taken by unauthorized persons, from being processed in violation of applicable regulations, and from being altered, lost, damaged or destroyed.

(3) The Administrator shall provide the following technical measures to prevent unauthorized persons from obtaining and modifying Personal Data sent electronically:

(a) securing the Personal Data set against unauthorized access;

b) access to the Account only after providing the Login and Password.

(4) The Administrator shall be entitled to share Personal Data in order to comply with statutory obligations (e.g., at the request of law enforcement agencies), to process claims, and to protect the rights, property (including intellectual property) and safety of individuals.